Operations Managers Must Remember That In Service Quality, Which Of The Following Is False?

Operations Management Quiz Questions And Answers

56 Questions  | By Kilikika | Last updated: Mar 22, 2022 | Total Attempts: 10790

Settings

Feedback

During the Quiz Cease of Quiz

Difficulty

Sequential Easy First Hard First

Gear up yourself for this amazing Operations management quiz. Operations management refers to controlling and administering the process of production and redesigning business organisation functions in the production of goods and services. The main concern is planning, organizing, supervising manufacturing and services. This quiz has been designed to examination your noesis about the whole process. Let's play this quiz to discover out the answers. All the best to you for this test!

---

• one.

  The fundamental purpose for the existence of any organization is described by its:

  • A.

    Policies

  • B.

    Procedures

  • C.

    Mission

  • D.

    Strategy

• two.

  Sectionalisation of labor is the breaking upward of a production procedure into minor tasks, so that each worker performs a small-scale portion of the overall job

  • A.

    Truthful

  • B.

    False

• 3.

  Due east business

  • A.

    The apply of the internet to transact concern

  • B.

    Consumer to business transactions

• 4.

  Due east commerce

  • A.

    Utilize of the cyberspace to transact business organization

  • B.

    Consumer to business transactions

• 5.

  Sustainability

  • A.

    The ability of an organization to respond quickly to demands or opportunities

  • B.

    Using resource in means that practise non harm ecological systems that back up human existence

• half-dozen.

  Agility

  • A.

    The ability of an system to respond chop-chop to demands or opportunities

  • B.

    Using resources in ways that practise non harm ecological systems that support human existence

• 7.

  LEAN Arrangement is a procedure for reducing costs, improving quality, and increasing customer satisfaction.

  • A.

    Truthful

  • B.

    Fake

• viii.

  Lean system is a system that uses minimal amounts of resources to produce a high volume of high quality goods with some variety

  • A.

    Truthful

  • B.

    False

• nine.

  Outsourcing is buying goods or services instead of producing or providing them in business firm

  • A.

    True

  • B.

    False

• 10.

  The need to manage the supply chain:1. the need to improve operations2. increasing levels of outsourcing3. increasing transportation cost4. competitive pressures5. increasing globalization6. increasing importance of e business7. the complexity of supply chains8. the demand to manage inventories

  • A.

    True

  • B.

    Simulated

• 11.

  Competitiveness is how finer an system meets the wants and needs of customers relative to others that offer similar goods or services

  • A.

    Truthful

  • B.

    False

• 12.

  Mission

  • A.

    States the purpose of an organization

  • B.

    The reason for the beingness of an organization

  • C.

    Provide detail and scope of the mission

• 13.

  Mission statement

  • A.

    States the purpose of an system

  • B.

    The reason for the existence of an organization

  • C.

    Provide particular and telescopic of the mission

• 14.

  Strategies

  • A.

    Plans for achieving organizational goals

  • B.

    The methods and actions taken to attain strategies

• 15.

  Tactics

  • A.

    Plans for achieving organizational goals

  • B.

    The methods and actions taken to accomplish strategies

• 16.

  Cadre competencies is the special attributes or abilities that requite an organization a competitive edge.

  • A.

    True

  • B.

    Imitation

• 17.

  Order qualifiers

  • A.

    Characteristics of an organizations goods or services that cause it to be perceived every bit amend than the competition

  • B.

    The considering of events and trends that present threats or opportunities for a company

  • C.

    Characteristics that customers perceive as minimum standards of accept power to be considered as a potential for buy

• xviii.

  Order winners

  • A.

    Characteristics of an organizations goods or services that cause it to be perceived every bit ameliorate than the competition

  • B.

    The considering of events and trends that present threats or opportunities for a company

  • C.

    Characteristics that customers perceive equally minimum standards of take ability to be considered as a potential for purchase

• xix.

  Ecology scanning

  • A.

    Characteristics of an organizations goods or services that cause it to be perceived every bit better than the contest

  • B.

    The considering of events and trends that present threats or opportunities for a company

  • C.

    Characteristics that customers perceive as minimum standards of accept ability to be considered equally a potential for purchase

• xx.

  QUALITY BASED STRATEGY that focuses on reduction of time needed to attain tasks

  • A.

    True

  • B.

    Faux

• 21.

  Strategy that focuses on quality in all phases of an organization

  • A.

    Quality based

  • B.

    Time based

• 22.

  Productivity is a measure out of the effective utilise of resources, unremarkably expressed as the ratio of output to input

  • A.

    Truthful

  • B.

    Fake

• 23.

  Deming prize established by the japanese and awarded annually to firms that distinguish themselves with quality management programs

  • A.

    True

  • B.

    False

• 24.

  Dimensions of quality is functioning aesthetics, special features, conformance, reliability, durability, perceived quality, and serviceability

  • A.

    Truthful

  • B.

    Fake

• 25.

  Quality of design

  • A.

    Intention of designers to include or exclude features in a product or service

  • B.

    The degree to which goods or services conform to the intent of the designers

Questions: 70  |  Attempts: 584   |  Terminal updated: Mar 21, 2022

• Sample Question

  1.A large function which has a typing pool, a copying department and all the managers in a large suite of offices is an instance of:

  

  A line process

  

  A batch procedure

  

  A projection process

  

  A continuous process

Affiliate 11 - Practice

Questions: 19  |  Attempts: 2961   |  Last updated: Mar 22, 2022

• Sample Question

  Operations Managers

  

  Are responsible for marketing the products

  

  Make sure that products are produced efficiently, that products and services are marketed to maximize sales, and that the company is earning profit

  

  Practice the financial planning for the company

  

  Are responsible for developing the It operations of the visitor

Operations management refers to administering and supervising the process of production and recreate business operations in the production of goods or services. Operation Managers are accountable for acquiring and delivering...

Questions: 10  |  Attempts: 2405   |  Last updated: Mar 22, 2022

• Sample Question

  The greater the degree of client involvement, the more than challenging the design and management of operations

  

  True

  

  False

More Operation Management Quizzes

Dorsum to top

Operations Managers Must Remember That In Service Quality, Which Of The Following Is False?,

Source: https://www.proprofs.com/quiz-school/story.php?title=operations-management-test-1-practice

Posted by: skipperfringuaing.blogspot.com

Share this post